Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

2. Information We Collect

We may collect the following information:

• Personal Data: Name, email address, billing information, and other details provided during sign-up and purchases.
• Technical Data: IP address, browser type, device information, and usage data collected via cookies.
• Transaction Data: Purchase history and licensing information.
• Activation Data: Machine ID and computer username provided during software activation via our web server. We store up to three Machine IDs per user account. Once the maximum limit is reached, no additional activations will be granted.

3. How We Use Your Information

We use your information to:

• Process transactions and deliver software.
• Provide customer support and software updates.
• Improve our website and services.
• Send promotional communications (you may opt-out anytime).

4. Third-Party Services

We use Paddle to process payments and may share necessary data with them for transaction purposes. Paddle’s privacy policy applies to such transactions.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access. However, no online system is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access, correct, or delete your personal data.
• Object to data processing for marketing purposes.
• Withdraw consent where applicable.

To exercise these rights, contact us at support@mosaicdsp.com.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser.

9. Updates

We may update this Privacy Policy periodically. Changes will be posted on our website.

10. Contact

For privacy-related inquiries, contact us at support@mosaicdsp.com.